Services · Leads you paid for, answered before they hire someone else
Lead Abandonment
The short answer
Every lead that goes cold is a job you already paid to generate and then gave away. We install speed-to-lead systems so every inquiry from your website, phone, or ads gets a personal response in under 60 seconds, followed by a multi-touch sequence that does not quit after one attempt. Quotes get chased until they are answered. Deals that used to quietly slip away get closed.
What you get
- Sub-60-second first response to every inquiry, every channel, before your competitor calls back
- Multi-touch follow-up sequences written in your voice that keep leads warm until they decide
- Automatic quote follow-through until the prospect answers yes or no
- Past-inquiry reactivation for leads that went quiet, turning dead pipelines into booked jobs
- Pipeline dashboard so every lead is visible and nothing disappears
Who this is for
Businesses generating leads from ads, their website, or referrals that respond "when we get to it." If your average response time is measured in hours, you are buying leads and then handing them to whoever answers first.
of customers buy from the business that responds first
Questions owners ask
Why does response speed matter so much?
Research on 2,241 U.S. companies found responding within one hour makes you 7x more likely to qualify the lead. 78% of customers buy from the first responder. After 42 hours, the average response time, most leads have already hired someone.
Will automated follow-up annoy my leads?
Bad automation does. Ours sends personal, relevant messages spaced sensibly, and stops the moment someone replies or books. It behaves like a diligent assistant, not a spam cannon.
Does this work with my CRM?
Yes. We build on top of what you have, or set up a lightweight pipeline if you have nothing. No rip-and-replace.
Really, really good consultants are, unfortunately rare. The really good ones understand the businesses with whom they work at a deep level, they build lasting relationships with their clients, and most importantly, they care. Lisa brings all of those traits and so many more to the work that she does. She is one of the smartest, kindest, and most compassionate people I know. Any business will be exceedingly fortunate to work with her.
Jeanne Hurlbert, PhDCEO, Hurlbert Consulting Group
